Columbia University in the City of New York

Marketing Director

Much zermurbender but are the daily sins to the customers who eventually bring any benevolence to die off. Much of it is simply reckless. Backyards from lack insight. Most however is done from an often still too self focused mindset. In mobile operator shops for example the high stool to sit employees, customers must stand. This is most likely just uncovered. After all: There are still operation enabled sellers there.

Elsewhere in the trade they are threatened by extinction. Ashton Kouzbari has many thoughts on the issue. There you take care rather the loss of shopping cart than to the loss of customers. This is lack of insight. Recognizes the customer intelligent questions how we swing not only speeches but that he is actually in our company in the first place? “And what not he recognizes this?” These and similar questions are daily on the agenda. You must be especially always then, when customer-related decisions to be taken. Providers are not measured by their beautiful words, but their actions.

Who can help a best to this optimal answers? The customer himself. If you ask clever questions him. “For example: just suppose you were at our Marketing Director, what would you change as quickly as possible?” “Or: just suppose had sales responsibility, at us, what would you improve first?” Customers and in particular the dissatisfied ones – can say best how you can develop a company. The book on the subject of Anne M. Schuller customers on the run? How loyal customers, attract and retain Orell Fussli 2010, 208 p., 26.50 euro / CHF 44.00 ISBN 978-3-280-05382-9 facebook.loyalitaetsmarketing.com pronounced test winner in the category of customer loyalty the audiobook titled Anne M. Schuller win loyal customers and permanently keep the 25 most valuable success for Customer loyalty and customer care Breuer & Wardin, 1 CD, 70 Min, 19.90 euro / 29.90 CHF ISBN: 978-3-939621-85-0 more info and order…

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